Support Request

Please help us help you!

Thank you for completing this support request. Providing excellent customer support is an essential part of fulfilling our mission for the EV community.

By completing the following form, you help us help you by providing information we can use to quickly review your situation. It allows us to research applicable solutions before we contact you, and to keep better records about your request.

The form reaches us by email. We typically review emails every weekday before noon, and for most requests, we can reply before the end of the next business day.

We prioritize support efforts to our customers. If you purchased our products from one of our vendors, we request that your first contact be with the vendor. If the vendor is not responsive, then please forward your request to us.