Best customer service I have encoutered so far. Recently purchased the AC15/1238E kit and had several questions regarding the installation process. Every question was answered and each Thunderstruck representative demonstrated professionalism and patience. Will purchased from this seller again ... and again.
Gary Little11/14/2020, 10:47
You guys are THE BEST. I am using your BMS, ELCC and Display for my electric car project. The systems are well designed and everything has operated well. I had one problem with an ELCC I bought 2 years ago. John told me that those older versions have had a few failures and immediately sent me a tested replacement free of charge with free shipping and provided a prepaid mailer for the return of the old part. As I said, I love you guys and wish you all the best. gw
Gary Wayne07/01/2020, 13:27
I love the personal customer service level so far, well-done guys!
Rodrigo B.11/14/2019, 09:07
I just wanted to say thank you to you and your team for all your support. We hooked everything up last night and this.. thing.. will.. fly! It lit up the mud tires on pavement. You guys did a great job and have a great team! Thank you again and I will send any other projects I have in the future your way!
Joseph H.10/16/2019, 09:52
You guys are great, love your products.
Timo H.09/26/2019, 13:11
I love how attentive you are to your customers. People ask me a lot about converting their sailboats to electric and I always say, if you do, I have the vendor!
Sean C.09/18/2019, 09:22
Your service has been great so far and I'll be sure to recommend thunderstruck to anyone I know.
Carl P.09/09/2019, 08:58
Thank you for your troubleshooting help and quick responses. I am glad I chose a company with knowledgeable people who stand behind what they sell. Thank you again and have a great day.
Nathan F.08/07/2019, 16:06
Really appreciate the support, A1 customer service!
Ian B07/29/2019, 10:51
Your customer service is incredible. ... You have helped soothe my fears of changing systems.